Our Delivery Promise

As we move into 2024  -  Lead times still vary from each supplier, however these have rapidly improved for this year. Current time scales are approx & are as follows: Premier Cane 2 - 4 weeks,  Daro 3 - 4 weeks The Cane Industries 6 -10 Weeks, Laura Ashley 4 - 6 weeks & Desser 3 - 4 weeks - these times  are approximate & up to.  This is all dependent on the stock situation and delivery postcodes. The lead times on stock orders are up to 6 weeks unless otherwise stated. In the event of a stock delay we will always contact the customer to advise a longer than normal lead time. Once a delivery slot is available we will contact you with a planned schedule, if you are unable to accept our schedule then do not worry, we can hold furniture free of charge and reschedule to a more convenient time.

As a medium sized family run business we do ask for some flexibility on delivery schedules to enable us to fill the vehicle with several orders. It is important to us to keep our carbon footprint to a minimum.

Online Orders

Delivery charges may apply, the standard delivery charge to Scotland is £25 unless stated on selected items. Please call the showroom for more information. Delivery schedule can take up to 8 weeks plus for Scotland Orders.
England & Wales
Free delivery on all orders £500 or more, orders under £500 will incur a £25 delivery or £9.95 for small items, unless stated in the product description.

Additional Information

Upon receipt of your order our system will automatically generate a confirmation email detailing your specific order details. If we anticipate a longer than average delivery schedule we will contact you by telephone to advise, otherwise we will call you once your order arrives with us to arrange a suitable delivery schedule.

Showroom Orders

We usually deliver showroom orders in house with our own transport. Sometimes due to location we may send it on a pallet or a third party delivery company Delivery lead times will be advised at the time of ordering. Placing an order through our showroom only requires a 10% deposit with the remaining balance to be paid upon delivery. We endeavour to work alongside customers where possible with a suitable delivery schedule.

White Glove

We offer all our deliveries on a white glove basis as standard with no extra charge however poor access, unprepared rooms and rooms above ground level will only be delivered to the point of no access. Please mention any tricky delivery problems you may anticipate in advance so we are prepared with a suitable solution. 

Deliveries are booked in via telephone, text or email on an agreed date. Delivery is made to any ground floor room in your home, or your garden, UK mainland only.

Additional Delivery Options

For quotations to Europe, Scotland, Isle of man, Guernsey, Shetland Isles, Isle of Lewis, Orkney Islands, Isle of Wight, Ireland, Island of Skye, Island of Mull & Island of Scilly.

Please call the showroom where we will be happy to help 0116 319 2140